Autonomyx

Privacy Policy

OpenAutonomyX OPC Pvt. Ltd.
Effective Date: 13-03-2026
Website: https://openautonomyx.com

This Privacy Policy explains how OpenAutonomyX OPC Pvt. Ltd. (“OpenAutonomyX”, “we”, “our”, or “us”) collects, uses, discloses, and protects personal information when you use our services, including:

  • The OpenAutonomyX website
  • SaaS platform
  • AI agent platform
  • API services
  • mobile applications
  • developer tools
  • cloud services
  • application marketplace

(collectively, the “Services”).

OpenAutonomyX enables developers and organizations to build, deploy, run, showcase, and sell applications, APIs, and AI agents through a unified platform.

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect several categories of personal and technical information.

1.1 Account and Identity Information

When you create an account or use our Services, we may collect:

  • Name
  • Email address
  • Username
  • Phone number
  • Company or organization name
  • Profile information (avatar, bio, preferences)
  • Account credentials and authentication data

1.2 Billing and Payment Information

If you purchase services or use paid features, we may collect:

  • Billing address
  • Transaction information
  • Subscription details
  • Payment method information

Payment processing is handled by third-party payment providers, and we do not store full payment card numbers.

1.3 Platform Usage and Technical Data

We automatically collect technical and usage information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Device identifiers
  • API usage logs
  • Application usage metrics
  • Crash reports and diagnostic data
  • System performance data

1.4 Developer and Platform Data

Because OpenAutonomyX is a developer and AI platform, we may process:

  • AI agent inputs and outputs
  • Application configuration data
  • API requests and responses
  • Developer logs
  • Uploaded files or datasets
  • Marketplace application metadata

This data may contain personal data depending on how users configure applications.

1.5 Marketplace Information

If you publish or purchase apps through the marketplace, we may collect:

  • Developer profile information
  • App listing information
  • Sales and transaction data
  • Ratings, reviews, or feedback

1.6 Cookies and Tracking Technologies

We use cookies and similar technologies including:

  • Session cookies
  • Authentication cookies
  • Analytics cookies
  • Performance monitoring tools
  • Marketing and advertising pixels
  • Mobile SDK tracking technologies

These technologies help us:

  • maintain login sessions
  • improve performance
  • analyze usage
  • deliver relevant updates or promotions

Where required by law, we obtain user consent for non-essential cookies.

2. How We Use Your Information

We use personal information for the following purposes:

  • Creating and managing user accounts
  • Providing access to the platform and developer tools
  • Operating AI agents, SaaS applications, and APIs
  • Hosting and running applications deployed on the platform
  • Processing payments and subscriptions
  • Operating the application marketplace
  • Communicating with users
  • Sending service notifications and updates
  • Providing customer support
  • Improving platform performance and reliability
  • Conducting analytics and usage monitoring
  • Preventing fraud, abuse, and security incidents
  • Enforcing platform policies and terms
  • Complying with legal obligations

3. Legal Basis for Processing (GDPR)

For users located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, we rely on the following legal bases:

Contractual Necessity

Processing necessary to provide the Services you request.

Legitimate Interests

Including:

  • improving services
  • ensuring platform security
  • preventing fraud
  • maintaining platform functionality

Consent

Where required for:

  • cookies
  • marketing communications
  • certain AI data uses

Legal Obligations

Processing required for regulatory, tax, accounting, or legal compliance.

4. AI Systems and Automated Processing

OpenAutonomyX provides infrastructure for AI agents and AI-powered applications.

When using these features:

  • AI models may process user inputs to generate outputs
  • AI systems may store prompts, logs, and responses
  • Developers may deploy custom AI models
  • Marketplace applications may use third-party AI services
  • AI agents may perform automated actions based on user configuration

Users are responsible for ensuring that their AI agents and applications comply with applicable data protection laws.

OpenAutonomyX may use certain data to improve system performance, reliability, and safety of AI systems, where permitted by law.

5. Sharing and Disclosure of Information

We may share information with the following categories of service providers.

5.1 Cloud and Infrastructure Providers

Our infrastructure may be hosted or supported by providers such as:

  • Amazon Web Services (AWS)
  • OVHCloud
  • Hostinger
  • Cyfuture
  • Interserver
  • PikaPods

These providers process data on our behalf under contractual safeguards.

5.2 Payment Processors

Payments may be processed by third-party providers including:

  • Stripe
  • Razorpay
  • PayPal
  • Other payment processors

These providers manage financial transactions securely.

5.3 Email and Communication Services

We may use services such as:

  • SendGrid
  • Amazon SES
  • Mailgun

to deliver system notifications and communications.

5.4 Analytics Providers

We may use third-party analytics tools to understand service usage and improve functionality.

5.5 AI Model Providers

Some AI functionality may rely on external AI model providers or APIs.

These providers process inputs and outputs necessary to generate AI responses.

5.6 Legal and Compliance Disclosures

We may disclose information if required:

  • by law
  • by court order
  • by government request
  • to enforce our terms
  • to protect our users or services

6. International Data Transfers

Because our services operate globally, personal data may be transferred across countries.

We implement safeguards such as:

  • Standard Contractual Clauses (SCCs)
  • Data Processing Agreements
  • transfers to jurisdictions with adequate protection laws
  • contractual safeguards with service providers

These measures help ensure your data remains protected when transferred internationally.

7. Data Retention

We retain personal data for as long as your account remains active.

If you delete your account:

  • personal data will be deleted or anonymized
  • some data may be retained for limited periods for:
    • legal obligations
    • financial recordkeeping
    • fraud prevention
    • security monitoring

8. Security Measures

We implement industry-standard security measures to protect data, including:

  • encryption in transit (TLS/HTTPS)
  • secure cloud infrastructure
  • encryption at rest where applicable
  • role-based access controls
  • authentication and identity verification
  • monitoring and logging systems
  • vulnerability management
  • regular security updates and patching

However, no system can guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have rights including:

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to delete personal data
  • Right to data portability
  • Right to restrict processing
  • Right to object to certain processing
  • Right to withdraw consent
  • Right to opt out of marketing communications

You may exercise these rights by contacting us at:

legal@openautonomyx.com

10. Children’s Privacy

OpenAutonomyX services are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a minor, we will take steps to delete such information.

11. Communications and Marketing

We may communicate with users through:

  • service emails
  • account notifications
  • billing communications
  • product updates
  • developer announcements
  • marketing messages
  • marketplace notifications
  • in-platform alerts

Users may opt out of marketing communications at any time using the unsubscribe link or by contacting us.

12. Third-Party Links and Applications

The platform may contain links to:

  • third-party applications
  • developer tools
  • marketplace apps
  • external websites

These services operate under their own privacy policies, and OpenAutonomyX is not responsible for their practices.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

  • changes in services
  • legal requirements
  • improvements to privacy practices

When updates occur:

  • the “Effective Date” will be updated
  • users may be notified via email or platform notice for significant changes

14. Contact Information

If you have questions about this Privacy Policy or your personal data, contact:

OpenAutonomyX OPC Pvt. Ltd.
Email: legal@openautonomyx.com
Website: https://openautonomyx.com